Cloud Infrastructure Breakdown

Written by: Jeremy Lakey on Sunday, 20 May, 2018

return to nKind Blog

nKind partners with Microsoft Azure for hosting your nKind-powered website in the cloud. Cloud-hosting provides the benefit of "right-sizing" to your hosting needs. We will work with you in understanding your traffic and needs and guide you to the correctly sized instance to ensure your constituents consistently have an optimal experience on your web sites and mobile applications.

We are pleased to offer uptime guarantees as follows:

Monthly Uptime Percentage: The Monthly Uptime Percentage is calculated using the following formula:

Monthly Uptime % = (Maximum Available Minutes-Downtime)/(Maximum Available Minutes) x 100

Monthly Uptime Percentage Service Credit
< 99.95% 10%
< 99% 25%

Azure meets a broad set of international and industry-specific compliance standards, such as ISO 27001, HIPAA, FedRAMP, SOC 1 and SOC 2, as well as country-specific standards like Australia IRAP, UK G-Cloud, and Singapore MTCS. Rigorous third-party audits, such as by the British Standards Institute, verify Azure’s adherence to the strict security controls these standards mandate.

Instance Overages

The package you select will guarantee you that rate for a maximum of 744 hours and up to 5 GB of output bandwidth per month. If you need more resources such as bandwidth or additional instances of your website to support larger than expected traffic for a special event, you will be charged for any such overages as follows:

  Premium Pro Elite
Application Instances $0.10 per hour $0.20 per hour $0.30 per hour
Bandwidth $0.01 per GB $0.01 per GB $0.01 per GB

Additional Needs

If you need further configurations that fall outside of our packages, we've got you covered. Call us and we will help you work out a suitable solution for your needs.